Google Assistant Productivity
Manage your reminders, notes, lists, calendar, alarms, and timers, across every Google surface, with as little as your voice
My role
As UX Lead, I drove a Conversation-focused approach to product vision and design, raising the bar for quality during multiple platform migrations that unlocked Bard Workspace Extensions and landing key elements of Google's Agentic AI vision.
Challenge
First generation Assistant relied on largely hand-built understanding, bespoke fulfillment models, and templated responses. While the tech was cutting-edge and liberating for its time, it required enormous attention to conversational flows in order to create a natural, flexible, and robust voice computing experience. How might we create the most seamless, frictionless way for people to manage their days.
Solution
To deliver an tailored experience across surfaces, we pioneered a multimodal Conversation Design approach that allowed the right amount of voice & visual response per device, intelligently. A user's talking to their speaker or a phone that's face-down on the table? That's voice-only. Talking and swiping in the kitchen? Voice-forward, but with visual support. User interacting by typing? Dispense with voice, replace with chat text and visuals.
Okay Google
Google's Productivity tools are among the most frequently used Google apps. Users rely on them to capture quick notes, remind them of important tasks, make and share lists, manage their schedule, and so much more.
Whether on your phone, in your kitchen or office, out for a run, or just lounging, Google Assistant could manage all your productivity requests using as little as your voice or with the context and help of a screen.
See if this still works: Try asking Assistant to add chocolate, chocolate milk, milk, milk chocolate, and chocolate chocolate chip cookies to your grocery list.
